About Yump

We built what frontline teams have been asking for.

Yump is an enterprise software and IoT company with offices in Stockholm, the US, and the UK, and partners across 120+ countries. We work with retailers, hotel groups, restaurant chains, healthcare providers, and workplace operators, connecting what people experience to what teams do on the ground.

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Frontline runs the world. Until now, they've been on their own.

Stores, restaurants, hospitals, offices. They run on people standing on their feet. But the software they get is built for people behind desks.

We exist to close that gap. Every product decision we make starts with one question: will this make the frontline more effective? That focus is why our customers see adoption rates enterprise software rarely achieves.

120+

Countries

1,000+

Locations

500M+

Responses processed

15+

Years in market

Trusted by brands you know

From single-site operators to multinational chains with hundreds of locations, across retail, hospitality, healthcare, restaurants, transport, higher education, and workplace.

Industries we serve

Retail

Every store running like your best one.

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Restaurants

Same standard, every shift, every kitchen.

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Hospitality

Every guest heard. Every request handled.

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Healthcare

Every patient concern caught.

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Workplace

Every floor running smoothly.

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Transport

Every journey accounted for.

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Higher Education

Every student heard. Every campus covered.

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Yump R&D lab, probing a circuit board on the bench

Built in-house, top to bottom

Yump builds both software and hardware in-house. Our IoT network and wearable technology are designed for frontline environments, so you can deploy across thousands of locations without infrastructure headaches.

Faster rollouts. Lower total cost. The kind of reliability you need when operations depend on it.

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Enterprise-grade security

We take data protection seriously. Our infrastructure is designed to meet the requirements of the organizations we serve, from GDPR compliance to enterprise security standards.

GDPR compliant

Full compliance with EU data protection regulation. Data processed and stored within the EU.

EU-hosted infrastructure

All data hosted on enterprise-grade cloud infrastructure within the European Union.

Role-based access & audit logs

Granular roles and permissions, with full audit logs, so the right people see the right data. Built for organizations with strict IT requirements.

Climate & sustainability

Hardware built for years of shared use. Recycled plastic and rubber wherever we can, and only RoHS-compliant components. Low-power radio instead of new network gear. EU cloud hosting with providers investing in renewable energy. A take-back program for old hardware. Sustainability is built into how we work, not bolted on after.

Our sustainability work →

Renewable energy over Swedish forest and lakes

Offices in Europe and the US. Partners worldwide.

Yump runs from offices in Europe, the United States, and the United Kingdom, backed by a partner network that supports customers in 120+ countries. Wherever you operate, there's a team close by.

Our people bring over a decade of expertise in customer experience, IoT, and frontline operations, alongside technology partners like Microsoft and Samsung. We invest heavily in customer success, because the organizations we serve don't buy software to look at. They buy it to change how thousands of people work, every day.

Sweden