No request left waiting.
Every request from the floor goes straight to the nearest person and gets resolved in seconds, so nothing slips through.
How it works
From trigger to resolution in seconds.
Something happens, the right person knows, it gets handled, you see the result.
Capture any need as a request
A customer who needs help. A coffee machine that breaks down. A low score that fires automatically. Yump captures requests from customers, employees, and machines the moment they happen. The need creates the request, no one chases it down.
Route every request automatically
A vibration on the wrist, a notification on the phone, one tap to respond. Yump routes every request to the closest available person. Smart prioritization keeps operations moving, even during the busiest hours.
Close every request with proof
Every request closes with proof. What was handled, by whom, how fast. The customer gets help before the moment passes. The team sees what got done. Nothing left open.
Track all requests end to end
Response times, recurring needs, staffing gaps: fully traceable from first request to completed action. The data that improves how you staff, how you train, and how you operate, not just how you report.
In their words
What customers say about Yump.
Works with the other Skills
Each Skill works on its own. Together they hand work to each other.
Make great work visible
Leaderboards on the numbers that matter, recognition the moment it's earned, and wins shared across all your locations.
Know what to focus on today
One summary across feedback, routines, requests and engagement. Alerts when something shifts, and the one thing worth acting on first.
The right message to the right team
Reach all your locations, one region or one role. Conversations stay tied to the work they're about, and everything is searchable later.
Hear what customers think, on every channel
Terminals, QR codes, SMS, web and online reviews, gathered in one place. The right person gets told, and you see patterns across locations.
Every routine, done the same way everywhere
Opening prep, safety checks and audits are set up once and run in all your locations. Each step is confirmed with proof, and you see where routines slip.
Ready to see requests in action?
20 minutes. Your floor, your scenarios, your workflow.