Retail
Your stores are running. But are they running the way you think?
Yump captures what customers experience, connects it to what your teams do, and shows you exactly where revenue is leaking, store by store, shift by shift.
Some things got done today. You just don’t know which.
A routine skipped. A help request that landed wrong. A campaign that worked in two stores and nobody knows why. None of it makes the morning meeting. All of it adds up.
The question isn’t whether it’s happening. It’s what it’s costing you.
See what it’s costing you.
Move the sliders to see what those signals are worth, at your scale, in your numbers.
Your operation
Potential yearly recovery
$0
per year
Your best store already does it right. Yump makes the rest follow.
Meet Yump, the teammate on every shift in every store. It notices, nudges, and gets the right person moving, without you having to check.
Here’s what changes.
Nothing goes unnoticed
A checklist app, a feedback tool, an HR system and a doorbell. Plus a sticky note that just says “Call back.” Call who?
The moment something happens, you know. A reaction at the exit, a routine that needs attention, a request from the floor. It’s all in one place, and someone is already on it.
Reach the right person
Laps around the store. Crackling headsets. Personal phones. And pricey gadgets that need charging, updates and their own IT project.
A lightweight wearable on every team member. One vibration. One tap. The right person knows in seconds.
Know what matters right now
A schedule and a checklist, written yesterday. Today didn’t read either.
Yump reprioritizes as the day unfolds. When something happens, the most urgent task moves to the top and reaches the right person. A queue at the tills beats restocking aisle 4.
Skills
What Yump does in your stores
Start with one Skill. Add more when you’re ready.
Hear what customers think, on every channel
Terminals, QR codes, SMS, web and online reviews, gathered in one place. The right person gets told, and you see patterns across stores.
Know what to focus on today
One summary across feedback, routines, requests and engagement. Alerts when something shifts, and the one thing worth acting on first.
Get help where it's needed, in seconds
Customers, staff and machines raise a request. It reaches a colleague's wrist or phone, gets handled with one tap, and closes with proof of who and how fast.
Every routine, done the same way everywhere
Opening prep, safety checks and audits are set up once and run in all your stores. Each step is confirmed with proof, and you see where routines slip.
The right message to the right team
Reach all your stores, one region or one role. Conversations stay tied to the work they're about, and everything is searchable later.
Make great work visible
Leaderboards on the numbers that matter, recognition the moment it's earned, and wins shared across all your stores.
From the sales floor to the C-suite. One connected chain.
Whatever role you’re in, Yump simplifies your day. You know who needs to be in the loop. Just invite them in.
Every role, one picture. Every store, like your best one.
When every role has the right tools, the right data, and the right connection to each other, the small problems that cost millions start disappearing.
