Healthcare
Patient experience isn’t decided in the boardroom. It’s decided in the corridor.
Yump helps you hear from patients in real time, measure what your teams do, and get everyone aligned, from the ward to the executive team.
Most rounds happened today. Most isn’t a standard.
A call button that waited twelve minutes for an answer. A handover that left a request half-said. A round that got skipped on a stretched shift. None of it makes the morning huddle. All of it shapes the next patient’s experience.
The question isn’t whether it’s happening. It’s what outcomes it’s costing you.
See what it’s costing you.
Move the sliders to see what those signals are worth, at your scale, in your numbers.
Your operation
Potential yearly recovery
$0
per year
Your best round, on every ward.
Meet Yump, the teammate on every shift in every unit. It notices, nudges, and gets the right person moving, so the standard of care doesn’t depend on who’s working tonight.
Here’s what changes.
Nothing goes unnoticed
Bedside surveys, paper handovers, a binder full of complaints. The family’s concern never reached the team.
Every patient reaction, every missed round, every unanswered concern, in one place the moment it happens. And instead of reading about it in next quarter’s audit, someone is already acting on it today.
Reach the right person
Call buttons that ring unanswered. Pagers that crackle. Hallway shouts. Personal phones during shift.
A lightweight wearable on every team member. One vibration. One tap. The right person knows in seconds.
Know what matters right now
A schedule and a checklist, written yesterday. Today didn’t read either.
Yump reprioritizes as the day unfolds. When something happens, the most urgent task moves to the top and reaches the right person. A patient call beats the next round.
Skills
What Yump does on your wards
Start with one Skill. Add more when you’re ready.
Hear what patients think, on every channel
Terminals, QR codes, SMS, web and online reviews, gathered in one place. The right person gets told, and you see patterns across wards.
Know what to focus on today
One summary across feedback, routines, requests and engagement. Alerts when something shifts, and the one thing worth acting on first.
Get help where it's needed, in seconds
Patients, staff and machines raise a request. It reaches a colleague's wrist or phone, gets handled with one tap, and closes with proof of who and how fast.
Every routine, done the same way everywhere
Opening prep, safety checks and audits are set up once and run in all your wards. Each step is confirmed with proof, and you see where routines slip.
The right message to the right team
Reach all your wards, one region or one role. Conversations stay tied to the work they're about, and everything is searchable later.
Make great work visible
Leaderboards on the numbers that matter, recognition the moment it's earned, and wins shared across all your wards.
From the ward to the boardroom. One connected chain.
Whatever role you’re in, Yump simplifies your day. You know who needs to be in the loop. Just invite them in.
Every ward, every shift, the standard your best team sets.
When rounding is consistent, problems are caught early, and good people stay longer, those preventable complaints start disappearing. And the patient experience your facility is known for keeps getting stronger.
